30 days return policy

24/7 ONLINE SUPPORT

Fast shipping with DHL

Free return shipping

Free delivery from 39 €*

At ApoNatura, you have the choice of paying for your purchase using various payment methods. One option is convenient payment with Giropay.

We want to show you exactly how this works here.

  1. Take your time to choose your items in the shop and place them in your “shopping cart”.
  2. Now you can either go to your shopping cart and click on “Checkout” or you can start the payment process using the “Checkout” button, which appears when you hover your mouse over the bag in the top right corner.
  3. On the following page you will see an overview of your order and can enter your shipping details such as name and delivery address.
  4. Further down the page you can then select Giropay as your payment method.
  5. Complete your purchase using the “Pay for order” button.
  6. In the next window you have to select your bank using your bank name, bank code or BIC.
  7. From here, you'll be redirected to your bank's online banking login. There, you can log in with your personal login details.
  8. After registration, you'll be provided with a pre-filled transfer form. This saves time and prevents any silly number transpositions or the like.
  9. Finally, you must verify and complete your transfer with a TAN.

FAQ

What are the advantages of Giropay?

In addition to being a highly reliable and secure payment system, Giropay offers another advantage: After the payment process is completed, Giropay sends a payment confirmation to the seller. From this point on, the seller can be sure that the invoice amount has been received and can begin processing and shipping the goods more quickly.

How secure is Giropay?

Paying via Giropay is just as secure as the online banking you normally use.

Do all German banks participate in Giropay?

Thanks to the revised EU Payments Directive (PDS2), the final phase of which came into force on September 14, 2019, the Giropay online transfer system can now be connected to all German banks. However, the few banks not yet participating will also be gradually connected to the Giropay system in the future.

What is the difference between Giropay and Sofort Banking?

Just like the Sofort Banking Giropay is also an online payment service that connects customers to online banking. The difference from Sofort Banking, however, is that Giropay redirects customers directly to their respective bank's online banking.

How will I be refunded my Giropay invoice amount?

Your invoice amount will always be refunded using the same method you transferred it to us. If you paid for your order via Giropay, the purchase price will also be refunded to this account in the event of a refund.

authorized dealer

You can return items within 30 days.

24/7 Online Support

Any questions? We're here for you around the clock.

Fast shipping (DHL)

We ship exclusively with DHL. Fast and reliable.

Free delivery from 39€*

For purchases over 39€, shipping is covered by us.