30 days return policy

24/7 ONLINE SUPPORT

Fast shipping with DHL

Free return shipping

Free delivery from 39 €*

In addition to shipping to Germany, we also ship your orders to other countries. However, we are currently limited to our designated delivery area. This includes:

  • Shipping to France
  • Shipping to Italy
  • Delivery to Austria
  • Shipping to Spain
  • Shipping to Switzerland

FAQ

What are the delivery times for international shipping?

Of course, delivery times for international shipments may vary slightly or be longer. Shipping options & delivery times you will find all the information you need.

How much does international shipping cost?

The costs for shipping outside of Germany differ from those within Germany.

The following applies:

  • Shipping costs to France
    • Up to order value of 78,99 € = 8,50 €
    • From order value of 79,00 € = free delivery
  • Shipping costs to Italy
    • Up to order value of 78,99 € = 8,50 €
    • From order value of 79,00 € = free delivery
  • Shipping costs to Austria
    • Up to order value of 78,99 € = 8,50 €
    • From order value of 79,00 € = free delivery
  • Shipping costs to Spain
    • Up to order value of 78,99 € = 8,50 €
    • From order value of 79,00 € = free delivery
  • Shipping costs to Switzerland
    • Our standard delivery charge to Switzerland is €23,90

For more information click here Shipping.

Can customs fees be charged for international shipping?

Yes, customs duties may apply for Switzerland. You can find all further information and important questions on this topic here. Shipping.

Why do I have to pay customs fees for deliveries to Switzerland?

Every shipment from abroad to Switzerland is subject to customs duties and VAT. If you wish to receive an order from ApoNatura, you will pay VAT on the value of the goods and customs duties based on the package weight. Therefore, different customs fees may apply for different orders.

What VAT rates apply in Switzerland?

As of 1 January 2018: Standard rate on taxable supplies and services: 7,7% Reduced rate on taxable supplies and services (e.g. books): 2,5%

Which shipments require registration?

In principle, all shipments to Switzerland must be registered, with the exception of letters or postcards.

How do I track my order for international shipping?

Tracking an international shipment is somewhat more difficult due to the different delivery companies. The accuracy of the information may vary slightly. If you'd like more information on this topic, you can find it here. Shipment Tracking.

Does ApoNatura plan to expand its international shipping?

Yes. We at ApoNatura plan to expand our international shipping services in the near future. Then, in addition to shipping to Germany, Austria, and Switzerland, we'll offer additional options.

authorized dealer

You can return items within 30 days.

24/7 Online Support

Any questions? We're here for you around the clock.

Fast shipping (DHL)

We ship exclusively with DHL. Fast and reliable.

Free delivery from 39€*

For purchases over 39€, shipping is covered by us.