30 days return policy

24/7 ONLINE SUPPORT

Fast shipping with DHL

Free return shipping

Free delivery from 39 €*

ApoNatura customer service

If you have any questions about your orders or other topics related to the shop, you can contact us at any time via our Customer The Customer Center is the central point of contact between you and our customer service. Your communication is stored there transparently and is accessible to you at any time. This way, you have everything at a glance and chaos is avoided.

Additionally, you can view the current status of your order, print invoices, track your shipment, request a return slip, and many other options.

ApoNatura address

baaboo Europe OÜ
Järvevana tea 9
11314 Tallinn
Estonia

(PLEASE DO NOT SEND ANY RETURNS, LETTERS, COMPLAINTS, COMPLAINT OR SIMILAR TO THIS ADDRESS – in these cases, please click here to Customer Support)


FAQ

What is ApoNatura?

ApoNatura is an online marketplace where traders offer their goods and our customers shop safely We place particular emphasis on top products, interesting offers, and affordable prices. We've made it our mission to always offer you the best possible prices for your favorite products. A paradise for bargain hunters!

Our product range includes well-known brand products, selected products from start-ups and other interesting products from areas such as beauty, fitness and health.

Who is behind ApoNatura?

Behind ApoNatura is baaboo Europe OÜ, headquartered in Tallinn, Estonia. The company is still very young, having only been founded in 2019. Since then, ApoNatura has built a reputation in the e-commerce industry and gained many satisfied regular customers. For more information about the company, the team, and our motto, you should visit our Visit About Us page.

How can I contact ApoNatura?

Currently you can contact ApoNatura or customer support via our Customer Contact us. Our chat has finally been active since February 2025 – so you can contact us at any time and receive immediate responses to many of your inquiries, eliminating the need for long waits. Perfect for quick and short-term requests! 

For what reasons is there no phone number or email address?

We have deliberately decided against contacting you via a ApoNatura email address or ApoNatura telephone number Of course, we would also like to tell you why we made this decision.

  1. We avoid chaos in communication – Many different contact options via email, phone number, etc. always lead to chaos. We want to avoid this problem from the very beginning and save you and us a lot of trouble.
  2. We offer you all the information at a glance – We consolidate and store all your message histories with our support team in one place in the Customer Center. There, you can access them at any time with just a few clicks and retrace all previous steps.
  3. We pass the price advantage directly on to you – Contacting us via phone is not only time-consuming but also costly. However, because we always want to offer you our products at the best prices, we deliberately forgo a costly telephone service.
  4. We save you endless queues on hotlines We know from our own experience: Who wants to spend half an eternity on a hotline with annoying music playing? Unfortunately, with a growing customer base, telephone service is very time-consuming, and waiting times are unavoidable.

How can I submit cooperation requests to ApoNatura?

We are delighted that you want to become part of the ApoNatura family and are looking to cooperate with us. You can find all the information on this topic at cooperation request.

What do I need to do to contact a Marketplace seller?

With Contact a Marketplace seller you will find all the information you need on the topic.

How else can I contact ApoNatura customer service?

We have all communication with you and ApoNatura in one place, the ApoNatura Customer Here you'll find all message histories, can contact us with various problems, and ask questions about orders.

Where is ApoNatura based?

ApoNatura is headquartered in Tallinn, the beautiful capital of Estonia. The country's cultural center is located high on the Baltic Sea and is the northernmost of the three Baltic states.

authorized dealer

You can return items within 30 days.

24/7 Online Support

Any questions? We're here for you around the clock.

Fast shipping (DHL)

We ship exclusively with DHL. Fast and reliable.

Free delivery from 39€*

For purchases over 39€, shipping is covered by us.