30 days return policy

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Free delivery from 39 €*

ApoNatura does not have a telephone number, but you can contact us quickly and easily at any time via our Customer You can also use our chat 24/7 to quickly resolve your questions and concerns. You'll find this feature in the bottom right corner.

We have consciously decided against contacting you via telephone, but also for the benefit of our customers. This is because such a service is very time-consuming and costly. And because we don't want you to hang around on a hotline forever and always want to offer you products at top prices, we have decided not to contact you by telephone.

Everything digital and nothing gets lost!

In order to offer you the best possible service, we avoid a cumbersome mix of telephone, email and other communication channels.

We consolidate all our communication with you in our customer center! Here you can submit your questions in writing, and we will answer them as quickly as possible. This way, you can be sure that no information is lost or forgotten, and that communication between you and ApoNatura always remains complete and transparent.


FAQ

Why doesn't ApoNatura provide me with a phone number to contact me?

For various reasons, we've decided not to offer a contact option via phone number. And of course, we'd also like to tell you why you can't find a phone number for the ApoNatura shop:

  1. We pass the price advantage directly on to you – Our goal is to offer you, as our customer, all products at the lowest possible prices so that you can always save money with us. For this reason, we have decided to forgo a costly telephone service.
  2. We save you endless queues on hotlines – Don't feel like waiting forever in a hotline queue? Neither do we! Unfortunately, a telephone service with a growing customer base is not only costly but also very time-consuming.

Is there an email address to contact me?

You can find further information on this topic at ApoNatura Email.

How else can I contact ApoNatura customer service?

We have all communication with you and ApoNatura in one place, the ApoNatura Customer Center Here you'll find all message histories, can contact us with various problems, and ask questions about orders.

authorized dealer

You can return items within 30 days.

24/7 Online Support

Any questions? We're here for you around the clock.

Fast shipping (DHL)

We ship exclusively with DHL. Fast and reliable.

Free delivery from 39€*

For purchases over 39€, shipping is covered by us.