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When you purchase on account, you complete your order, but you only have to pay within a certain period of time after receiving the goods or after receiving the shipping confirmation. This payment method has become almost standard these days, especially in online shopping.
Now also possible to purchase on account again!
After not offering purchase on account as a payment method for some time, ApoNatura is now including it in your options again.
Purchases on account are processed through the world-renowned payment service provider Klarna. This means you benefit from Klarna Buyer Protection.
We’ll briefly explain to you here exactly how this works:
- Take your time to choose your items in the shop and place them in your “shopping cart”.
- Now you can either go to your shopping cart and click on “Checkout” or you can start the payment process using the “Checkout” button, which appears when you hover your mouse over the bag in the top right corner.
- On the following page you will see an overview of your order and can enter your shipping details such as name and delivery address.
- Further down the page you then select the Klarna invoice .
- You will now be redirected to Klarna to complete the payment process.
- Once you have finished on Klarna, you will be redirected back to ApoNatura and your order will be completed.
FAQ
When do I have to pay my bill?
With Klarna, you can usually choose between "Pay in 14 days" or "Pay in 2 months." Klarna bills you from the time your goods are shipped.
After you place your order, Klarna will send you a payment instruction, which must then be paid directly to Klarna within the agreed period.
What if my goods do not arrive? Do I still have to pay after the deadline?
No. This is where Klarna's Buyer Protection comes into play, which means you won't have to pay for goods you didn't receive. Klarna will also help you with any issues with your purchase, should any arise.
Do I have to pay an invoice fee to Klarna?
No. There is no invoice fee for payment processing via Klarna.
How much are Klarna’s reminder fees?
If you fail to pay your Klarna invoice within the agreed deadline, you will be charged a reminder fee of €1,20. Each additional reminder also costs €1,20.
How will I be refunded my invoice amount if I purchased on account?
Your invoice amount will always be refunded using the same method you transferred it to us. If you paid for your order via purchase on account, the purchase price will also be refunded to the account you used to pay the invoice.
What other options do I have to pay for my order?
We offer a wide range of payment methods. You can find out exactly what they are and how to choose them at Payment & Payment Methods.