30 days return policy

24/7 ONLINE SUPPORT

Fast shipping with DHL

Free return shipping

Free delivery from 39 €*

ApoNatura does not have an email address, but you can contact us quickly and easily at any time via our Customer As previously announced, you can now also use our chat function, which is available 24 hours a day, 7 days a week, and can help you quickly!

We have consciously decided against contacting you via email, but also for the benefit of our customers. In order to offer you the best possible service, we avoid a cumbersome mix of phone, email, and other forms of communication.

Everything digital and nothing gets lost!

In our Customer We consolidate all communication with you! You can submit your questions to our support team in writing, and they will respond as quickly as possible. Additionally, message histories are also stored there. This way, you can be sure that no information is lost and that communication between you and ApoNatura always remains completely transparent and traceable.

It doesn't matter which employee is handling your questions or concerns, because during our communication via the support center we can immediately see what measures have already been taken and how we can best help you.


FAQ

Why doesn't ApoNatura provide me with an email address for contacting them?

We have deliberately decided against contacting you via an ApoNatura email address. However, we would also like to explain why you can't find an email address for the ApoNatura shop:

  1. We avoid chaos in communication – Are you fed up with the hassle of contacting us by phone or email? Multiple contact options always lead to chaos. This means that something might not be recorded accurately, or an email might get lost. We want to avoid precisely this problem from the start!
  2. We offer you all the information at a glance – We consolidate and store all your message histories with our support team in one location in the customer center. These histories remain there, allowing you to access them transparently at any time. This way, you and our support team always have an overview.

Is there a phone number to contact?

You can find further information on this topic at ApoNatura telephone number.

How else can I contact ApoNatura customer service?

We have all communication with you and ApoNatura in one place, the ApoNatura Customer Center Here you'll find all message histories, can contact us with various problems, and ask questions about orders.

authorized dealer

You can return items within 30 days.

24/7 Online Support

Any questions? We're here for you around the clock.

Fast shipping (DHL)

We ship exclusively with DHL. Fast and reliable.

Free delivery from 39€*

For purchases over 39€, shipping is covered by us.