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Trust is essential for a company in the e-commerce industry. Only when you, as our customer, feel safe shopping at ApoNatura and enjoy returning can we be truly satisfied with our work.
However, we believe it's not enough to simply promise you that you can shop safely at ApoNatura. We have a burden of proof to you. And in addition to our daily work, we also want to provide you with this through external test results and seals of approval.
Trust is the foundation of customer satisfaction and, for us, forms the foundation of ApoNatura. That's why we are happy to submit ourselves to critical audits by external institutes so that we can prove this to you time and time again!
Member of Europe's largest online trade association
As Europe's largest online trade association, the Händlerbund acts as a voice and partner for the e-commerce industry. It will support ApoNatura in establishing a long-term, sustainable, and future-proof strategy. The focus is on you, the customer. Core values such as transparency, security, and service quality, as well as innovation, are paramount in this context.
Member of the German-Baltic Chamber of Commerce
The German-Baltic Chamber of Commerce in Estonia, Latvia, and Lithuania has accepted us as its newest member after a thorough review. This allows us to benefit from the international network of German Chambers of Commerce Abroad (AHK), which are now represented in over 90 countries, as well as from the expertise and support of the German Chamber of Industry and Commerce (IHK).
Member of the Fairness in Trade Initiative
The "Fairness in Trade" initiative stands for fair competition in the e-commerce sector. Of course, not only the participating retailers benefit from this mutual consideration and open communication, but also the customers themselves. With this membership, we want to demonstrate to our customers that, despite all commercial interests, fair play is a top priority at ApoNatura.